AHA eBook Reader App Reviews

Had trouble finding the 2015 ACLS Provider Manual. It would not show up on the bookshelf in the bookshelf view. Spent almost an hour with tech support. Before I just happened I to switch to it mode and there it was. Still cant see it in the in-app bookstore, hence I purchased it using a regular web browser.

The desktop version is barely adequate - was unable to download one of the purchased titles for months, then it just magically seemed to work. Since then the desktop title has worked but face it - we purchase an electronic version for the easy access and it has never been reliable disappearing ad lib and only sometimes reappearing when I sync the account. I just ended a phone call with tech support and they cannot access the network to assist. I very much regret not going with the paper version and am attempting to obtain a refund. This has been a most unsatisfactory experience. Update - they tell me that they will keep working on the issue but will not refund my money as the purchase went through a third party Channing Bete who also refused me a refund. AVOID THIS APP/ebook.

So I purchased ACLS and BLS to review on my iPad and I cannot even access them!!! First the app wouldnt recognize my username and password then it finally did (and, yes I was entering the correct information) and now that it has it wont open the books, it keeps saying delete and Download again, which I have done about 20 times and it still doesnt work. PLEASE FIX SO I CAN USE THE BOOKS TO REVIEW FOR MY COURSES!!!!!

I purchased an ebook for my course, and initially this app would not open my account on my iPad/iPhone entering the correct username/password. Once the app would finally open into my account (the next day), it would crash as soon as the purchased ebook download completed. When I re-open the program, it gives an error message “Alert: Unable to open the book. Please delete and download it again." I have tried to re-download this ebook numerous times for the past couple of days and it will not work. My email to the AHA customer service has gone unanswered, and the website says there are no refunds on ebooks. I can’t access the ebook on my iPad/iPhone, so I wasted my money on this ebook! PLEASE FIX THIS APP ASAP!!!!

Aucune version française..SVP un petit effort.. décevant. Michel Reed Maitre instructeur ACLS

Waste of time and money. Bought an ebook. I need their app to read it. Problem is there is no relationship between buying book and getting a password. Change password does not work. Hopeless. And I need the book for tomorrows course. A PDF would do fine.

Students & instructors be warned!!! With so many great e-readers available, AHA has dropped the ball on this proprietary app. As an instructor I was hoping this would would be useful, but it couldnt be further from the truth. No page numbers to index with students using a textbooks! Highlighting and notation is an absolute joke! View sizing is worthless! Pages just scroll together making checklists & lesson maps run together! One star is being too generous! So much for going paperless, guess its back to textbooks!

App doesnt work. I created an account. Does not allow you to login. States "user account has expired".

I like the preview of the titles. Are we adding more eBooks?

The app is terrible. You can only view new content by scrolling down. Horrible!

Horrible app. I was never able to access the books I purchased, and neither the AHA nor the developer have been able or tried to help me. I wasted over a hundred dollars.

Cool app. I can make & save notes and carry them along with me everywhere. It helps me a great deal with my course.

It seems a bit slow on my iPad .... First generation...nevertheless its a great app with some cool features...

This app will no longer open a the BLS book I purchased. When it was working it wasnt useful in class, as there are no page numbers for the instructors to refer students to. Telling students to turn to page 27 in the text to follow along with the class does not help students with this version of the book. Also, there are too many steps to purchase the textbooks. You must go online and create an account, purchase the text, then log into the app and download the book. I have contacted the AHA about this and even reported it to our regional AHA Account Manager. They should have just contracted with iTunes and Amazon to create an eBook. If they cant get an eBook app to work properly, I hope they dont get into producing eCertifications as they have planned....

Product does not work and AHA blames iOS 8. Worse, they have an app where their purchased product does not work and to date will not issue a refund. Total ripoff with no help and nothing but lies from their “support”. DO NOT WASTE YOUR MONEY!! I now have to dispute the charge and will report to BBB and certainly consumer affairs.

I am using iOS 8. The app will not load purchased books.

I just purchased 4 books on the AHA website for a class tomorrow. I have tried on 2 different devices with the same result. The app crashes at the end of downloading the book. Then when I restart the app and select the book, it will error out and instruct me to download the book again. I am using iOS 8 on an iPad and iPhone 6+.

I just want my e-book. For the love of Spock and Captain Kirk, I am an AHA instructor, and I cannot even get my resources from which I teach!! This is pretty bad, guys

Please write an email to AHA eBooks support (email address is listed on the contact us page on AHA eBooks website) from your registered email address with your username, device details and any information/screenshots pertaining to the issue you are facing with AHA eBooks app. Support team will get back to you at the earliest.

This is a terrible app! No page turner, link to student resources requires flash that isnt available for iPad! Link to updates doesnt work.